Seamless integration of three complementary and proven technologies has resulted in a single workflow management system for service companies with mobile workforces.
Destiny, TomTom WORK and Design and Management Systems Ltd (DMS) have combined forces to create JobFlow PLUS. This is a comprehensive and fully scalable solution suitable for small companies as well as those managing hundreds of operatives servicing thousands of clients.
DMS JobFlow software is used to manage and control jobs from start to finish. Integration with the WEBFLEET management software from TomTom WORK enables job notifications to be sent direct to operatives on the road through the GO navigation and communication unit in the vehicle. Once instructions are accepted using instant and safe touch-screen communication, the TomTom GO unit navigates them direct to site by the most direct route and the TomTom LINK 300 device tracks the vehicle movement and provides fleet reporting.
Destiny’s digital pen, which is based on Anoto Digital Pen and Paper technology and uses software developed by Vision Objects, is used by operatives in the field to handwrite worksheets. Upon completion the operative simply ticks a “send” box on the handwritten worksheet to transmit the data on the form via a Bluetooth connection in the TomTom GO unit to populate the JobFlow system in real-time.
Once the information is sent Vision Objects software coverts the pen strokes on the handwritten worksheet, the details is then upload onto the JobFlow system and identified via the unique pen ID and the unique dot pattern embedded in the worksheet, the detail is then processed and married-up with the worksheet details to recreate both a graphical image of the original form and a data file.
The speed of this operation means that invoices can be raised as soon as jobs are finished, maximising cash-flow, for Sage Line50 or Construct users, sales and purchase data can be imported from JobFlow with no re-keying required. JobFlow’s dynamic reports, including work in progress details and costs, keep operators fully informed at all times. Efficiencies and management control have been enhanced through more streamlined processes, more productive use of time, faster turnarounds and near real-time invoicing capability.
This functionality complements that of TomTom WEBFLEET, which is the core of a full connected navigation system. As well as tracking vehicles and providing instant communications, considerable data can be gathered and useful reports quickly produced to monitor vehicle and driver performance and identify opportunities for efficiency gains.
“Existing and potential JobFlow users can see the potential of upgrading to JobFlow PLUS”, according to JobFlow user Mike Whyte at FMe, a specialist building and maintenance company operating in the public, retail and leisure sectors. “The key benefits, apart from instant response and feedback mechanisms, are improvements in cash flow, increased and enhanced performance and productivity leading to improved profits and a more productive workforce and ultimately the protection of our investment in people and systems”.
Jeremy Gould, UK Sales Manager at TomTom WORK says that this solution can bring significant competitive advantages to companies in the service sector. “These companies are operating in a highly competitive environment and this solution will help them to raise their game,” he says.
“The integration of JobFlow through WEBFLEET brings a new dimension of efficiency to handling workflows that involve field-based workforces. Combining this with the use of the Destiny digital pen technology adds further potential to reduce running costs and improve the customer interface.”
Edward Belgeonne, CEO and founder of Destiny said “This is a great example of collaboration in an environment where our award-winning digital pen technology is really coming to the fore. Service companies can now take advantage of an easy-to-use but very powerful tool that can enable them to significantly streamline their operations, take advantage of new business opportunities and improve cost-effectiveness.”
About TomTom WORK
TomTom WORK is the business to business subsidiary of the world’s largest portable navigation solutions provider. TomTom WORK provides practical, innovative and advanced solutions for the management and control of vehicle fleets of all sizes and operating in all industries. The company has developed a range of fleet management solutions from basic vehicle tracking through to full connected navigation. This facilitates vehicle tracking, two-way communication, job dispatch, user interface and reporting through WEBFLEET, and award winning satellite navigation. An increasing number of fleets in the UK are now taking advantage of the cost and efficiency benefits delivered by TomTom WORK. For more information please visit www.tomtomwork.com
About JobFlow
JobFlow is a powerful workflow management software for facilities managers and contractors with mobile workforces. JobFlow was designed by Design & Management Systems Ltd (DMS), an established technology company which provides IP Networks and services to schools, colleges and private business. For more information please visit www.dmsystem.co.uk
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